Evergreen Policy
3x Lifetime Replacement Guarantee
Life is complicated. Our exchange and warranty policy is not:
We’ll replace your ring 3 times FREE.
That means sizing, damage, loss, theft, or any other crazy stuff you get into will not affect you owning an awesome wedding band.
How do I exchange my ring?
To start the process, click the button below to access the Evergreen portal. You'll need your original order # along with the shipping zip code.
*Please note if you are within the first 30 days of your purchase and are needing to exchange for a different size, we require your original ring to be sent back to us. We pay for shipping, and all the details are further explained on the Evergreen portal.
How do I return my ring for a refund?
To start the process of returning your ring for a refund, click the button below to access the Evergreen portal. Please note we only offer returns if we receive the ring at our warehouse within 30 days of your original purchase.
You'll need your original order # along with the shipping zip code.
Have Questions?
Give our support team a call at 800.651.9826, or email support@alpinerings.com.